OVERVIEW

This website is operated by Sophie's Closet. Throughout this website, the terms "we", "us", and "our" refer to Sophie's Closet.

Sophie's Closet provides this website, including all information, tools, products, and services available through this platform, to you as the customer, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms & Conditions ("Terms of Use"), including any additional policies and terms referenced on this website.

These Terms apply to all visitors and users of our website, including customers, browsers, suppliers, merchants, and anyone who interacts with our services.

Please read these Terms carefully before accessing or using our website. By using any part of our website, you confirm that you agree to these Terms. If you do not agree with any part of these Terms, you should not access our website or use our services.

Any new features, products, or services added to our website will also be subject to these Terms. The latest version of our Terms & Conditions can always be found on this page.

Sophie's Closet reserves the right to update, modify, or replace any part of these Terms at any time.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your country or region of residence, or that you have obtained permission from a parent or legal guardian to use this website.

You may not use our products or services for unlawful purposes or in violation of applicable laws and regulations.

You must not transmit viruses, malware, harmful code, or any other material that could damage our website, services, or systems.

Any violation of these Terms may result in the immediate termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

Sophie's Closet reserves the right to refuse service to anyone at any time for any reason.

You understand that information submitted through our website (excluding payment details) may be transferred through different networks and adjusted to meet technical requirements.

Payment information is always encrypted during transmission.

You may not reproduce, copy, resell, distribute, or exploit any part of our website, services, or content without prior written permission from Sophie's Closet.

The headings used throughout these Terms are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 3 - ACCURACY OF INFORMATION

We aim to provide accurate and up-to-date information on our website. However, Sophie's Closet does not guarantee that all information is always complete, accurate, or current.

The content on our website is provided for general informational purposes only and should not be considered the sole basis for making decisions without verifying information from additional sources.

We reserve the right to correct errors, update information, or make changes to our website at any time without prior notice.

It is your responsibility to review any updates or changes made to our website.

SECTION 4 - CHANGES TO PRODUCTS, SERVICES, AND PRICES

Product prices and availability may change at any time without notice.

Sophie's Closet reserves the right to modify, suspend, or discontinue any product or service without liability to customers or third parties.

We are not responsible for any changes, price adjustments, interruptions, or discontinuation of services.

Order Agreement

Product listings on our website are not legally binding offers but represent an invitation for customers to place an order.

By clicking the purchase button, you submit an offer to buy the selected products.

After placing an order, you will receive an automated confirmation email acknowledging receipt of your order. This confirmation does not necessarily mean that the order has been accepted.

A purchase agreement is only completed once the order has been accepted and processed by Sophie's Closet.

Warranty

Your statutory consumer warranty rights remain applicable according to the laws that apply to your purchase.

SECTION 5 - PRODUCTS AND SERVICES

Some products may only be available online through our website.

Availability, quantities, prices, descriptions, and images may change at any time without notice.

We make every effort to display product colors and details accurately. However, we cannot guarantee that your device's screen will display colors exactly as they appear in reality.

Sophie's Closet reserves the right to limit product quantities, refuse orders, or restrict sales to certain individuals, locations, or jurisdictions when necessary.

We do not guarantee that products, services, or information purchased through our website will fully meet your expectations.

Products may be shipped directly from our fulfillment partners. Any applicable customs charges, import duties, or additional fees are the responsibility of the customer.

SECTION 6 - ORDER AND ACCOUNT INFORMATION

Sophie's Closet reserves the right to refuse or cancel any order.

We may limit quantities purchased per customer, household, account, payment method, or shipping address.

If changes or cancellations are made, we may contact you using the email address or contact information provided during checkout.

We reserve the right to refuse orders that appear to be placed by resellers, distributors, or unauthorized commercial buyers.

You agree to provide accurate and complete information when placing orders and to keep your account information updated.

For further information, please review our Return & Refund Policy.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not control or manage.

These tools are provided on an "as available" basis without warranties or guarantees.

Sophie's Closet is not responsible for issues arising from your use of third-party tools.

If you use optional tools provided through our website, you do so at your own discretion and should review the terms of the relevant third-party provider.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These external websites are not controlled by Sophie's Closet, and we are not responsible for their content, accuracy, privacy practices, or services.

Any purchases or interactions made through third-party websites are your responsibility.

Please review the policies of third-party providers before completing any transactions.

SECTION 9 - CUSTOMER COMMENTS AND FEEDBACK

If you submit feedback, reviews, suggestions, ideas, or other content to Sophie's Closet, you agree that we may use, edit, publish, distribute, or display this content.

We are not obligated to:

• Keep submissions confidential;
• Provide compensation for submissions;
• Respond to every submission.

Sophie's Closet reserves the right to remove content that is unlawful, offensive, inappropriate, harmful, or violates the rights of others.

You are responsible for ensuring that your submitted content does not violate intellectual property rights, privacy rights, or applicable laws.

SECTION 10 - PERSONAL INFORMATION

The collection and processing of personal information through our website are governed by our Privacy Policy.

SECTION 11 - ERRORS AND OMISSIONS

Occasionally, our website may contain errors, inaccuracies, or missing information relating to product details, pricing, promotions, shipping information, or availability.

Sophie's Closet reserves the right to correct errors, update information, or cancel orders affected by incorrect information.

We are not obligated to update website information unless required by law.

SECTION 12 - PROHIBITED USES

You are prohibited from using our website:

• For unlawful purposes;
• To violate applicable laws;
• To infringe intellectual property rights;
• To provide false information;
• To upload harmful software or viruses;
• To collect personal information from others without permission;
• To engage in fraudulent, abusive, or harmful activities;
• To interfere with website security or functionality.

Sophie's Closet reserves the right to terminate access to users who violate these restrictions.

SECTION 13 - DISCLAIMER AND LIMITATION OF LIABILITY

Sophie's Closet does not guarantee that our website or services will always be uninterrupted, secure, or error-free.

We do not guarantee that all information, products, or services will always be accurate or reliable.

Your use of our website and services is at your own risk.

To the maximum extent permitted by law, Sophie's Closet is not liable for indirect damages, losses, or issues resulting from the use of our website or products.

SECTION 14 - INDEMNIFICATION

You agree to protect and hold Sophie's Closet harmless from claims, damages, expenses, or legal costs resulting from:

• Your violation of these Terms;
• Your misuse of our website;
• Your violation of applicable laws;
• Your infringement of third-party rights.

SECTION 15 - SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain valid.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by you or Sophie's Closet.

You may stop using our services at any time.

Sophie's Closet may terminate access to our services if we believe you have violated these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms, together with our policies available on this website, represent the complete agreement between you and Sophie's Closet.

Failure to enforce any part of these Terms does not waive our right to enforce them in the future.

SECTION 18 - GOVERNING LAW

These Terms and any agreements relating to our services are governed by the laws of the Netherlands.

SECTION 19 - REFUSED OR UNCLAIMED PACKAGES

If a package is refused upon delivery or is not collected from a designated pickup location, it may be returned to our warehouse.

Any refund issued may be reduced by applicable shipping and processing costs.

SECTION 20 - CHANGES TO THESE TERMS

The latest version of these Terms can always be found on this page.

Sophie's Closet reserves the right to update or modify these Terms at any time.

By continuing to use our website after changes are posted, you agree to the updated Terms.

SECTION 21 - CONTACT INFORMATION

If you have any questions regarding these Terms & Conditions, please contact us:

Sophie's Closet
Email: info@sophie-closet.com