INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 General Information

We appreciate your visit to our website and thank you for your interest in Sophie's Closet. Protecting your personal data is important to us. Below, we explain how we collect, process, and protect your personal information when you use our website.

Personal data refers to any information that can be used to identify you directly or indirectly.

1.2 Responsible Party

The party responsible for processing personal data on this website in accordance with the General Data Protection Regulation (GDPR) is:

Sophie's Closet
Email: info@sophie-closet.com

The responsible party is the person or legal entity that determines the purposes and methods of processing personal data, either independently or together with others.

1.3 Data Security and Encryption

For security reasons and to protect the transmission of personal data and other confidential information (such as orders or inquiries sent to us), this website uses SSL or TLS encryption.

You can recognize a secure connection by the "https://" prefix in your browser's address bar and the lock icon displayed in your browser.

Sophie's Closet does not use automated decision-making or profiling that produces legal effects or significantly affects you within the meaning of Article 22 GDPR.

2. DATA COLLECTION WHEN VISITING OUR WEBSITE

When you visit our website for informational purposes only, meaning you do not register an account or provide us with information in another way, we automatically collect certain information transmitted by your browser to our server ("server log files").

The following information may be collected:

• Website visited
• Date and time of access
• Amount of data transferred
• Website or source from which you accessed our website
• Browser type and version
• Operating system used
• IP address (where applicable, anonymized)

The processing of this data is carried out in accordance with Article 6(1)(f) GDPR based on our legitimate interest in ensuring the security, stability, and functionality of our website.

This information is not combined with other personal data or used for any additional purposes. However, Sophie's Closet reserves the right to review server log files if there are specific indications of unlawful use.

3. COOKIES

To improve your experience on our website and provide certain functions, Sophie's Closet uses cookies.

Cookies are small text files stored on your device when you visit our website. Some cookies are automatically deleted when you close your browser ("session cookies"), while others remain stored on your device for a specific period of time ("persistent cookies").

Cookies may collect certain information, including browser details, location information, and IP addresses.

Some cookies are necessary to enable important website functions, such as remembering products added to your shopping cart. Where cookies process personal data, this processing is based on:

• Article 6(1)(b) GDPR when necessary for fulfilling a contract; or
• Article 6(1)(f) GDPR based on our legitimate interest in providing a smooth, user-friendly shopping experience.

Sophie's Closet may also work with advertising and analytics partners who place cookies on your device to help us improve our services and provide more relevant content.

You can control or disable cookies through your browser settings. Each browser manages cookie settings differently, so please consult your browser's help section for instructions.

Examples:

• Internet Explorer: Cookie Management
• Firefox: Cookie Settings
• Chrome: Cookie Settings
• Safari: Cookie Preferences
• Opera: Cookie Preferences

When you first visit our website, you will be asked for permission to use non-essential cookies through our cookie banner. You can change your preferences at any time.

Please note that disabling cookies may affect the functionality of certain parts of our website.

4. CONTACTING US

When you contact Sophie's Closet (for example, via email or a contact form), we collect and process the personal data you provide.

The information collected through contact forms depends on the details you submit.

Your information is used solely for:

• Responding to your questions or requests
• Providing customer support
• Managing related administrative processes

The legal basis for processing this data is Article 6(1)(f) GDPR, based on our legitimate interest in responding to customer inquiries.

If your contact request relates to entering into a contract, processing is also based on Article 6(1)(b) GDPR.

Your data will be deleted once your request has been fully resolved unless legal retention obligations require us to keep the information longer.

5. DATA PROCESSING WHEN CREATING A CUSTOMER ACCOUNT AND PROCESSING ORDERS

When you create a customer account or provide personal information during the ordering process, Sophie's Closet collects and processes your data for the purpose of managing your account and fulfilling your order.

The information collected depends on the details you provide through the relevant forms on our website.

The processing of your personal data is based on Article 6(1)(b) GDPR, as the processing is necessary for entering into and performing a contract.

You may request the deletion of your customer account at any time by contacting us at:

info@sophie-closet.com

We use the information you provide to process orders, manage your account, provide customer service, and fulfill contractual obligations.

Once your account has been deleted or your order has been fully completed, your personal data will be restricted and removed after the applicable legal retention periods have expired, unless:

• We are legally required to retain the information;
• You have provided consent for continued use of your data; or
• Further processing is permitted under applicable laws.

6. USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Subscription to Our Email Newsletter

If you subscribe to the Sophie's Closet newsletter, we will regularly send you updates about our products, promotions, special offers, and other relevant information.

The only required information for subscribing is your email address. Providing additional information is optional and may be used to personalize your newsletter experience.

We use a double opt-in procedure for newsletter subscriptions. This means that you will only receive our newsletter after confirming your subscription through the confirmation email sent to you after registration.

By confirming your subscription, you provide consent for us to process your personal data in accordance with Article 6(1)(a) GDPR.

When subscribing, we may store:

• Your email address
• Your IP address
• Date and time of registration

This information helps us verify subscriptions and prevent misuse of email addresses.

Your information will only be used for sending promotional emails from Sophie's Closet. You can unsubscribe at any time by clicking the unsubscribe link included in every newsletter or by contacting us directly.

After unsubscribing, your email address will be removed from our marketing mailing list unless another legal basis allows us to continue processing your information.

6.2 Newsletter for Existing Customers

If you have purchased products from Sophie's Closet and provided us with your email address during the purchase process, we may send you information about similar products, offers, and updates.

This communication is based on our legitimate interest in direct marketing according to Article 6(1)(f) GDPR.

You can object to receiving promotional emails at any time by contacting us at:

info@sophie-closet.com

Once we receive your objection, we will immediately stop using your email address for marketing purposes.

7. DATA PROCESSING FOR ORDER FULFILLMENT

7.1 Processing and Sharing Information for Orders

To complete your order, Sophie's Closet may share certain personal information with trusted third parties when necessary.

This may include:

• Shipping providers responsible for delivering your order
• Payment service providers responsible for processing payments

Only the information required to complete your order will be shared.

The legal basis for this processing is Article 6(1)(b) GDPR, as it is necessary to fulfill our contractual obligations.

7.2 Payment Service Providers

PayPal

If you choose PayPal as your payment method, your payment information will be processed by:

PayPal (Europe) S.à r.l. et Cie, S.C.A.

Payment details will be transferred to PayPal only to the extent necessary to complete your payment.

The processing of this data is based on Article 6(1)(b) GDPR.

Depending on the payment method selected, PayPal may perform a credit assessment. For this purpose, PayPal may share relevant payment information with credit agencies where legally permitted.

For more information about how PayPal handles personal data, please refer to PayPal's own privacy policy.

Other Payment Providers

If additional payment providers are offered on our website, your information may be processed by these providers according to their own privacy policies and applicable data protection regulations.

Sophie's Closet only shares information that is necessary to complete your payment.

8. ORDER REVIEW REMINDERS

Sophie's Closet may use your email address to send a one-time reminder asking you to leave a review about your order.

This reminder will only be sent if you have provided your explicit consent in accordance with Article 6(1)(a) GDPR.

You may withdraw your consent at any time by contacting us at:

info@sophie-closet.com

After receiving your request, we will stop sending review reminders.

9. SOCIAL MEDIA FEATURES

9.1 Social Media Links and Plugins

Our website may contain links or features connected to social media platforms.

To protect your privacy, these features are not automatically activated when you visit our website. A connection with the relevant social media platform is only established when you actively interact with the link or button.

When you click on a social media link, the privacy policies of the respective platform apply.

These platforms may collect information according to their own privacy practices.

Examples of social media platforms that may be linked include:

• Facebook
• Instagram
• Other social networks used by Sophie's Closet

We recommend reviewing the privacy policies of these platforms for more information about their data processing practices.